PRIVACY POLICY

Forever Young Skin Clinic
23 Applewood Dr., Shelton, CT 06484
Phone: 203-583-9113
Email: foreveryskinclinic@gmail.com
Website: www.foreveryoungskinclinic.com

Effective Date: May 27, 2025
Last Updated: May 27, 2025

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Who We Are

Forever Young Skin Clinic is a licensed esthetician practice located in Shelton, Connecticut. We provide professional skincare services including facials, chemical peels, waxing, and other skin treatments.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

Information you give us directly:

• Full name, phone number, email address, and mailing address

• Skin concerns, allergies, sensitivities, and medical conditions relevant to your treatment

• Current medications or topical products you use

• Appointment history and treatment notes

• Payment information (processed securely through our payment processor, we do not store full card numbers)

• Before and after photos, when you provide written consent

• Communications you send us by email, phone, or text

Information collected automatically when you visit our website:

• IP address and browser type

• Pages visited and time spent on the site

• Referring website or search terms

• Cookies and similar tracking technologies (see Cookies section below)

• Browsing behavior collected by the Meta Pixel for advertising purposes (see Facebook and Meta Advertising section below)

How We Use Your Information

We use your information to:

• Schedule and confirm appointments

• Provide safe, personalized skincare treatments based on your skin type and health history

• Send appointment reminders and follow up messages

• Process payments

• Respond to your questions and requests

• Send promotional emails if you have opted in (you may opt out at any time)

• Improve our website and services

• Deliver targeted advertisements on Facebook and Instagram through Meta's advertising platform

• Comply with applicable laws and regulations

Sensitive Health Information

As an esthetician practice, we collect information about your skin health, allergies, medications, and relevant medical conditions. We use this information solely to provide safe and effective treatments. We treat this information with strict confidentiality.

We do not sell, rent, or share your health related information with third parties for marketing purposes.

Photography and Video

We only photograph or record clients with prior written consent. Consent forms specify how images will be used, including whether they will appear on our website or social media. You may withdraw consent at any time by contacting us.

How We Share Your Information

We do not sell your personal information. We may share your information only in these situations:

• Service providers: We work with trusted vendors for appointment scheduling, payment processing, and email communications. These vendors are contractually required to protect your data.

• Legal requirements: We may disclose information if required by law, court order, or to protect the rights and safety of our clients and staff.

• Business transfers: If the business is sold or transferred, client records may transfer to the new owner under the same privacy protections.

Cookies

Our website uses cookies to improve your browsing experience. Cookies are small files stored on your device. We use:

• Essential cookies: Required for the website to function properly.

• Analytics cookies: Help us understand how visitors use our site. We use this data in aggregate form only.

• Advertising cookies: Placed by Meta (Facebook) to track visits to our site and show you relevant ads on Facebook and Instagram.

You may disable cookies through your browser settings. Some features of our website may not work correctly without them.

Facebook and Meta Advertising

We run advertisements on Facebook and Instagram through Meta Platforms, Inc. To make those ads more relevant, our website uses the Meta Pixel, a small piece of code provided by Meta.

What the Meta Pixel does:

When you visit our website, the Meta Pixel collects information about your visit, including pages viewed, actions taken (such as clicking a booking button), and your IP address. Meta uses this data to show our ads to people who have visited our site (retargeting) and to people with similar interests (lookalike audiences).

Custom Audiences:

We may upload contact information such as email addresses or phone numbers to Meta to create Custom Audiences. This allows us to show ads to existing clients on Facebook and Instagram. Meta matches your contact information to its own user data. We share this data with Meta only for advertising purposes and do not use it for any other purpose.

What Meta does with your data:

Meta's use of your data is governed by its own privacy policy, which you can review at https://www.facebook.com/privacy/policy. Meta may combine data collected through our Pixel with data it already holds about you.

Your opt out options:

• To opt out of Meta's use of your data for ad targeting, visit your Facebook Ad Preferences at https://www.facebook.com/adpreferences

• To opt out of interest based advertising more broadly, visit the Digital Advertising Alliance opt-out tool at https://optout.aboutads.info

• You may also disable the Meta Pixel by installing the Facebook Opt-out browser add-on or by adjusting your cookie preferences in your browser settings.

We do not share your health related information, skin condition details, or treatment history with Meta for any purpose.

Data Retention

We retain client records for a minimum of seven years in accordance with Connecticut state requirements for licensed cosmetology practices. After that period, records are securely destroyed.

Website analytics data is retained for up to 24 months.

Your Rights Under the Connecticut Data Privacy Act (CTDPA)

As a Connecticut resident, you have the following rights:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request that we correct inaccurate information.

• Deletion: Request that we delete your personal data, subject to legal retention requirements.

• Portability: Request your data in a portable, machine readable format.

• Opt out: Opt out of any sale of your personal data (we do not sell personal data) or targeted advertising.

To exercise any of these rights, contact us at foreveryskinclinic@gmail.com or 203-583-9113. We will respond within 45 days. We do not charge a fee for these requests.

Children's Privacy

Our services are intended for adults 18 and older, or minors accompanied by a parent or legal guardian who provides consent. We do not knowingly collect personal information from children under 13 without parental consent.

Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure storage of client records and use of reputable, encrypted payment processors. No data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on our website with a new effective date. Continued use of our services after any update means you accept the revised policy.

Contact Us

Forever Young Skin Clinic
23 Applewood Dr., Shelton, CT 06484
Phone: 203-583-9113
Email: foreveryskinclinic@gmail.com